How Do I?
Title of Document
How do I set up phone and video calls?

Setting up an audio conference

Using zoom video conferencing

To access your hospital telephone extension

Jabber Smart Phones

Jabber Desktop/Laptop

For first time set up, please open a ticket with helpdesk.

How do I work from home?

First time set up

Please review the tips sheets below on setting up your FortiToken at each site:

Android Users (v0.5)       Apple Users (v0.5)


Please ensure you have set up your FortiToken. If you need assistance, please contact your site specific helpdesk:

St. Joseph's
Telephone: 416-530-6000 ext. 3805
Email: helpdesk@stjoestoronto.ca

St. Michael's
Telephone: 416-360-4000 ext. 5751
Email: helpdesk@smh.ca

Providence
Telephone: 416-285-3666 ext. 3000
Email: helpdesk@providence.on.ca

Using your personal home PC or Mac

Please use the Citrix workspace (chrome extension) to logon using your personal home PC or Mac:
Citrix Workspace Installation Guide

Using a Unity laptop

Please use the new FortiClient VPN.

For FortiClient VPN installation requests or inquiries, please contact your site specific helpdesk:

St. Joseph's
Telephone: 416-530-6000 ext. 3805
Email: helpdesk@stjoestoronto.ca

St. Michael's
Telephone: 416-360-4000 ext. 5751
Email: helpdesk@smh.ca

Providence
Telephone: 416-285-3666 ext. 3000
Email: helpdesk@providence.on.ca

Once FortiClient has been installed on your laptop, please follow the instructions below on how to use the application for remote access:

St. Michael's and St. Joseph's
FortiClient VPN Quick Start Guide (v3.5)

Providence
Providence FortiClient VPN Quick Start Guide

Miscellaneous

Email
Login to check your Outlook email account using your network username and password

Employee Self-Service
To access your Paystubs or Time Entry

Cross site shared network folder

Secure File Transfer

How to change your password

How to enroll and access Self Service Password Portal